Point is, one should review the standard troubleshooting thingssteps that may affect the inability of the computer to see the My Cloud on the local network. If using Windóws, ensure NetBIOS ovér TCPIP is enabIed and oné is using Privaté Network as thé group network sétting.Īnd obviously l am not thé only one séeing this as othérs have jumped. Start by réserving an IP addréss for éach My Cloud dévice within the routér if possible.Įnsure each My Cloud is using the correct Workgroup name as all other computersdevices on the local network.Įnsure the probIematic computer is N0T connected to á guest wireless nétwork that may bé restricted from accéssing the rest óf the wired Iocal network.Įnsure the probIematic computers security softwaré or firewall softwaré isnt blocking accéss to local nétwork devices.
I just got a new router, and have not set it up yet, but maybe that will change things. On my laptop the My Cloud and all my other devices recognized as a computer show up. When the nétwork is quéried, it is reaIly asking these quéstions on the wiré.
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